These analyses are never yield game-changing insights, but I’ve always loved how they give us a nice, clean view of where we are as a group.
And this round was no exception. Three simple things stood out to me.
This was really interesting to me because I didn’t notice this trend the other times I’ve dug into the data. Based on the stats I shared this week, ski resorts are posting from an average of 2.2 different social media platforms. The breakdown goes as follows:
If you do the match, 0.5% means one resort used six platforms for the 25-30 tweets I analyzed for them. That list went as follows:
47% | ||
Twitter Web App | 17% | |
Twitter for iPhone | 17% | |
Salesforce – Social Studio | 10% | |
Twitter for Android | 7% | |
Sprout Social | 3% |
That mix of autoposting from Instagram, native apps, and two social platforms is really interesting.
It looks like Salesforce Social Studio appears to be something left over from the Peak Resorts days (only the former Peak Resorts seem to be using it) but Sprout Social is used across Vail Resorts.
I didn’t see much consistency across the Alterra mountains, however. This seems to suggest and support the more uniform marketing methods and messages of Vail Resorts and perhaps highlights which tweets are coming from Broomfield versus on site.
Looking across the group it was also interesting to see how many people were still using the native apps. On mobile, nearly 2/3 of resorts have been using the iPhone or Android apps recently and on the native web app you’re looking at even more than that.
I’m in the same boat. I’ve tried a handful of apps over the years, but with more features built right into the native experiences (like scheduling) I haven’t seen many reasons to pay for something more.
And perhaps more interesting is that this is true of resorts of all sizes, not just the smaller names. For example, all these names below used the native web app:
Pretty interesting.
And hopefully gives some marketers some food for thought when it comes to choosing their platforms. In some instances, yes, an app (especially on other social sites) can be absolutely huge.
But for most marketers?
Welp, it looks like most marketers are getting by with the free stuff.
About Gregg & SlopeFillers
I've had more first-time visitors lately, so adding a quick "about" section. I started SlopeFillers in 2010
with the simple goal of sharing great resort marketing strategies. Today I run marketing for resort ecommerce and CRM provider
Inntopia,
my home mountain is the lovely Nordic Valley,
and my favorite marketing campaign remains the Ski Utah TV show that sold me on skiing as a kid in the 90s.
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