Ski Resort Marketing
Ideas Inspiration Analysis

Ski Resort Marketing

SlopeFillers provides daily ideas, inspiration, and analysis for ski resort marketers.
Yes, I know Twitter stats are messed up. But I'm too busy nuzzling my firstborn to fix it so you'll just have to wait. :)

Want Resort Video but Don’t Have the Time or Talent: This Should Do the Trick

2159
October 4th, 2012By: Alex Kaufman

“Even if his day job isn’t slope side this season, the ski industry knows Alex and Alex knows the ski industry. You can also find him rocking the content at Ski The East and sharing insights you wish you thought of first in the comments on SlopeFillers. For more info on Alex, click here.”

A while back Gregg did a fine post about the ROI challenges of resort produced videos for small to medium size ski areas. Many of these mountains struggle with either lots of time and energy spent on videos that get little viewership, or end up with difficult to watch choppy vids with wind tunnel audio that leave viewers underwhelmed. Neither option seems like a winner.

The Problem
Thankfully deep powder trumps all. If you’ve got falling snow, you usually can’t go wrong in videoland, but alas we don’t always have that message to lean on.

How to feed the never ending consumption of video content in an effective way if you’re slim on resources and time? There’s the user-generated stream that you can encourage, but 90% of it will suck thanks to POV cameras. It’s worth harnessing, but not really a strategic solution if you want to stand out.

The Solution
A potential solution? Quick clips that either embarrass people in ways that they enjoy/endorse the process, or bringing people “behind the curtain”.

This takes a bit more creativity and commitment, but the time/money investment is low and expectations are kept down ensuring it won’t dilute whatever you think your brand is about (hint – what other people think of you is your brand anyway). It also shares far better on social media than your brochure turned into a video or your daily snow report read aloud (short of deep pow). Keep ‘em all under 30 seconds.

Need more guidance? Get a recurring theme that will deliver a different result every time (not knowing what to expect pushes viewership). The recurring theme helps to create momentum and allows for simpler promotion and buzz building. Open or end each video with the same two second slate (logo, web, silly audio, etc).  Then.. Go. To. Town. Weekly or so.

Making it Happen
Here’s a short list of 10 themes you could embrace and run with all year with very little investment and capture when you are out taking photos anyway. All you need is a slightly extroverted camera toter. These themes will convey that your mountain is fun, approachable and interactive while giving folks the chance to press play, share, participate, laugh, etc. You know, most of what those big and fancy videos do. You might also up your chance of catching something that goes viral. Every mountain has a different list to consider.

All should be less than 30 seconds with no editing other than the intro or outro.

  • Off the cuff weather forecast (by guest) given from the après ski bar
  • A weekly _________ eating contest.
  • A weekly handstand contest in ski boots (winner gets hot chocolate?)
  • Take a group photo or group song anthem video weekly on Saturday at 2pm with as many people want to be in it. Encourage signs. Think fb tagging.
  • 30 second hangouts in the repair shop
  • Read aloud (from the chair) a “guest feedback of the week” with the name removed
  • Inspect/model what’s in the lost and found
  • Have guests finish the sentence “If I owned this place I’d:……..” Self-deprecation works. Side benefit is showing wide opinions. GM does their version monthly.
  • Weekly “how not to park” with a light-hearted example
  • Meet the mountain – 30 secs meeting a random team member. Less viral but good for morale.

Bottom line, capture the “slices of life” that Joe Public might find interesting, not what would fit nicely in your brochure. That is, if you want people to watch your video and be entertained by and exposed to your bootstrapping ski area. Your boss not comfortable with this quite yet? Maybe this post can assist.


  • http://www.wackytourist.com Shawn_Alain

    Love it. Great post.

    • http://www.slopefillers.com GreggBlanchard

      Agreed. Love Alex's ideas and style. He knows his stuff.

  • jasonmacqueen

    Hmmm… Those are some pretty sweet ideas. Thanks for sharing.

  • jjj

    fun topic. here's some more:

    What's for lunch: footage of people eating at the resort, show everything from kids munching on pizza in the cafeteria, to romantic couples dinners, to boisterous happy hour appetizers, to pinhead scenery gazers with PBJ sandwiches on a secluded outcropping.

    What's happening in the park: montage of good terrain park action and/or other great skiing/riding on the mountain by guests and staff.

    Bloopers: the old standby of folks wiping out on the slopes, falling in the lift line, dropping a food tray in the lodge, etc.

    What's the gauge: a humorous collection of ski instruction tips from gapers, I mean, less accomplished guests. I guess you could mix in tips from legit instructors.

    Run of the day: show good skiers/boarders ripping a different trail each week, carefully edited to 30 seconds of uptempo highlights

  • http://skiwhitefish.com Jess D

    We've been doing daily videos for 3 seasons now, and the whiteboard in my office is full of new ideas for the winter… We've been getting a little sick of seeing the same 5 guys dropping a knee on each video, so are coming up with 'story lines' for the Snow Reporters to film/edit. We'll see if it works this winter! Thanks Alex for some new ideas as well.

    • http://www.slopefillers.com GreggBlanchard

      Looking forward to see what you come up with, Jess!

Industry Social Snapshot

Totals and averages from all North American ski resorts' social media activity.
total views new yest mo grwth
39,927,723 0 1.26%
total fols/+1 new yest mo grwth
37,517 25 3.26%
avg score was yest 7-day
43.93 44.00 -0.38
total fols new yest mo grwth
340,026 232 2.56%
total page likes new yest mo grwth
257,589 90 0.57%

Resort Social Dashboard

View any North American resort's social media performance & compare them to other mountain resorts.

About: Gregg Blanchard

SlopeFillers is run by marketer and skier / snowboarder, Gregg Blanchard. He loves writing in 3rd person, meeting the talented people who read this blog, pretending to be a web developer, and eating reuben sandwiches. Need more dirt on Southern Edwards, Colorado's most famous ski marketing blogger taller than 6'?
ABOUT: The nitty gritty. »
SPEAKING: So they say. »
TWITTER: @slopefillers »
EMAIL: Say "HI". »