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Inntopia Launches Competitor to Liftopia’s Cloud Store: A Closer Look at “YieldView”

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October 5th, 2012By: Gregg Blanchard

A couple weeks ago, Inntopia launched YieldView, a new estore platform that is fully integrated with their other products as well as RTP, Siriusware, and SKIDATA. With lower fees (5% for a typical setup and closer to 2% if it is bundled with other Inntopia products) my first inclination was that this was a direct competitor to Liftopia’s Cloud Store.

Now, they are very similar from an end-result standpoint (sell date-specific products from your website) but a very different approach has been taken to the same problem. Let me explain with five areas where these two products differ in their approach.

DESIGN
YieldView gives resorts full control over the design of their store. You have full access to the CSS files and can even build a custom solution using the YieldView’s XML feeds.

Cloud Store’s design is nearly identical from store-to-store. The main difference being the custom header image and color scheme so it matches the resort’s website.

OPTIMIZATION*
YieldView gives the resort the opportunity to optimize their store. While the basic flow is there, increasing coversions through design, layout, copy, etc. are mostly up to the resort.

Cloud Store’s system is hands-off in this sense. Optimized already using data from Liftopia’s standard store as well data gathered from Cloud Store’s, you don’t have to optimize but can’t tweak something within the store if you want to split test.

ANALYTICS
YieldView fully integrates with Google Analytics giving the marketer control over what reports to generate, goals to setup, and conversion tracking.

Cloud Store’s analytics are custom, built-in and are the same analytics you use within your Liftopia account to track sales, trends, etc.

MOBILE
YieldView’s flexible platform allows the resort to build a mobile-friendly storefront into their mobile site.

Cloud Store has a pre-built mobile site that is part of every install.

DATA
YieldView is fully integrated with RTP, Siriusware, and SKIDATA as well as other Inntopia products which provides opportunities for upsells on things like lodging.

Cloud Store provides some data, but is not directly integrated.

The Gist
Aside from integration, I’d summarize the difference as such. YieldView is a platform to build your own solution. Liftopia is more of a turn-key solution that works well right out of the box.

You can either rely on Liftopia’s already created design, optimized flow, analytics, and mobile-friendly side or use a powerful platform like YieldView to recreate that on your own in the exact form you’d like.

Both options are great choices, it simply comes down to your choice of approach: a platform to build just about anything on or a solution you can, for the most part, set and forget.

*Conversion
Let me say a quick word more about optimization and conversion. Fees are an important thing to consider, but use this example of 1,000 daily visitors and a $50 ticket price to show how conversion might be a bigger issue:

SCENARIO A
Let’s say a 5% conversion rate and a 10% transaction fee.
1000 visitors x 5% conv x $50 pass = $2500 x 10% fee = $2250 ($15,750 wk)

SCENARIO B
Let’s guess a 4% conversion rate and a 0% transaction fee.
1000 visitors x 4% conv x $50 pass = $2000 x 0% fee = $2000 ($14,000 wk)

If you think a 20% difference in conversion rate is exaggerating, I think you greatly underestimate the power of an optimzed website. Key tweaks in copy and flow can half or double the conversion of any given page. Conversion rate is an important factor to remember and do the math on when comparing options.


  • Guest

    Is the last part of your post making the assumption that ski resorts will be able to code a more optimized purchase flow than an e-commerce company? I find that hard to believe.

    • http://www.slopefillers.com GreggBlanchard

      Exactly the opposite actually. Beating liftopia's conv rate on your own is a very tall order.

      • Guest

        Oh okay. I guess I was just unclear on the example :)

    • http://www.inntopia.com Trevor Crist

      With YieldView, resorts aren't required to code their own purchase flow. The default configuration has an optimized checkout path, which leverages Inntopia's 12+ years of e-commerce experience and ongoing customer behavior analysis.

      However, for those resorts who DO want to customize, the option is there.

Industry Social Snapshot

Totals and averages from all North American ski resorts' social media activity.
total views new yest mo grwth
39,529,594 12,674 1.18%
total fols/+1 new yest mo grwth
36,544 25 4.79%
avg score was yest 7-day
45.26 45.32 -0.67
total fols new yest mo grwth
333,038 297 2.51%
total page likes new yest mo grwth
256,448 17 0.69%
total fols new yest mo grwth
13,294 21 4.56%

Resort Social Dashboard

View any North American resort's social media performance & compare them to other mountain resorts.

About: Gregg Blanchard

SlopeFillers is run by marketer and skier / snowboarder, Gregg Blanchard. He loves writing in 3rd person, meeting the talented people who read this blog, pretending to be a web developer, and eating reuben sandwiches. Need more dirt on Southern Edwards, Colorado's most famous ski marketing blogger taller than 6'?
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