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If I Could Tell Every Skier in America One Thing, I’d Say This…

October 3rd, 2012By: Gregg Blanchard

That video above is from a Kickstarter campaign that many of you are aware of. Created by Tyler Wilkinson-Ray, the idea is to tell the story of small ski areas, especially in the East, and how awesome they are. Here’s the overview from the campaign:

“We want to show people why skiing at your local hill can be as fun as heli-skiing in Alaska and a whole lot more accessible to local residents and children. The film will be both documentary and ski film, including narrative and footage of skiers of all ages. For us, telling this story is our small way of giving back to the community of skiing in Vermont and will hopefully gather recognition and publicity for these ski areas with little advertising budget.”

The response was pretty awesome with over $10,000 pledged. And what have people been saying about it? Here’s how almost every comment starts…

“This project is awesome, I used to ski _______ area when I was a kid. Love that place!”

Yet, therein lies the problem. Not in the first part, but the second part. The one that starts, “I used to…”

What I’d Say
So, if I had every skier in the United States in one, massive room, this is what I’d say:

“Friends, skiers, countrymen. I am here to tell you that fond, childhood memories don’t pay bills. Loving small ski areas of your youth can’t turn lifts. There’s a reason so many of these mountains go under. That reason is you. Mourning a ski area’s death seems silly when you haven’t given them a cent of your annual ski budget during the last decade. You can’t be an Amazon Prime member and feel bad with the local shops close. You can’t be a large resort pass holder and shed a tear when the local hill stops their lifts for the last time.”

I love that people are so excited about the project, but love doesn’t keep resorts afloat. Money does. Money that comes from people choosing to ski at Monarch instead of Breckenridge, McIntyre instead of Waterville, and China instead of Mammoth.

What I’d Do
So, if I were the Wilkinson brothers and I were about to write a script for a documentary about small ski areas, I’d make it awesome and tell a story as best I could. But, I wouldn’t be afraid to be honest and realistic about what I said above.

In other words, I’d try to make people feel a little bit guilty because, if they really love all these areas as much as they say they do, they should be.

That’s what I’d do.


  • tendersandtrails

    This article falls really close to home for me. I spent all of last winter driving around New England visiting ski areas and writing reviews. It was weird how the least interesting places were jam packed full of tourists while the truly amazing places were just about empty.

    After 55 days, I finally chalked it up to that whole thinking of "big mountain" versus "little mountain" – and it had nothing to do with trail count, vertical drop, lift type, or lift count. It was all just because at some point along the way, Killington became significantly "cooler" than Pico and Burke. Waterville was seen as "the NH ski area" instead of Wildcat and Cannon. The "cool" places had bars, expensive looking lodges, and fancy hotels (and crappy trails, staff that just didn't care, and horrific guests). The "uncool" places had amazing trails, phenomenal snow, wonderful staff, and insanely friendly guests. Confused yet? So am I. I constantly asked people what brought them to the ski area they were at and the ones at the "popular" areas just couldn't give me anything at all.

    I don't know what needs to be done to get people to remember these other ski areas, but all we can keep doing is trying. I for one am proud to say I have a season pass to Gunstock Ski Area (Gilford, NH) this year and I'm psyched.

    • http://www.slopefillers.com GreggBlanchard

      Awesome, completely awesome. That's the vibe I've seen as well. It's a tough riddle to crack, but I think it's one that needs to be solved for the smaller resorts' sake as industry as well.

    • http://www.mediawithak.com/about Alex Kaufman

      Well put Jillian.

      Some ski areas exist to provide skiing and fun to their audience and may or may not stay in business with that mission. Others exist to maximize that which can be maximized. The second business model works better, for business (ask McD or WMart), not necessarily for enjoyable escapism or community. Both clearly have a role in our sport. An interesting (and deep) topic here on "slopefillers" indeed.

      • http://www.slopefillers.com GreggBlanchard

        Agreed, Alex. It's a deep one that needs more attention than i've given it. My mind has been idling on this one for a while, but has gone into 2nd gear as of late.

  • tendersandtrails

    I think part of the riddle is to change marketing tactic slightly. Right now it's a huge blanket approach: "Come to _____ Ski Area. Ski and have fun!" Truth is there are two types of skiers/snowboarders.

    There's the types that want the total experience from paved parking lots and shuttles, to shiny lifts, pretty lodges, and tasty apres parties. These are the folks that end up at places like Killington in epic masses (we're talking terrifying hoards here) and log less than 5 days a year on snow – and gripe about snow conditions no matter what. Marketing the pretty people, colorful drinks, and after parties totally works for those places.

    But then there's the folks that just want amazing trails, the silence of the woods, fast lift lines, and like minded people. These are the folks that end up going once to Killington and swearing it off for life (that'd be me). They end up Burke, Cannon, Wildcat, Saddleback, etc. no matter what the conditions are. The marketing here is entirely different. This group doesn't give a crap if the parking lot is plowed, much less paved. They'll be impressed if there's actually a lodge with heat but not necessary since they probably drove there in ski boots. Drinks shouldn't be fruity – in fact, the more on draft in some sketchy base pub the better. You'll catch their attention with media about the trails and terrain expansion, so don't grab some blond ski bunny for the ads.

    Just my two cents. It's not a one size fits all.

    • http://www.slopefillers.com GreggBlanchard

      I think you're right to a point that many areas use a blanket approach. I'm guessing that's partly do to the fact they don't have the budget to hire a full-time marketing director and are often forced to go with the flow and do what they've been doing for years. A tough situation. You can't compete with the marketing of the big resorts, have a strong brand, but lack the resources to make the most of it. A riddle indeed.

  • jjj

    I can understand the frustration with the mourners who don't visit small mountains. There is also a strange fascination by many for lost ski areas. Nostalgia seems to drive this.

    I like anti-resorts, but I like resorts too. Little places (<1000' vert) do best when they cater to beginners, young families, bargain hunters, park rats, and maybe racing leagues, but even little places need a few black diamonds to keep regulars coming back. Advanced recreational skiers/boarders are going to want to go big, but Wildcat or Arapahoe Basin big is a lot different than Killington or Vail big. There's an evolution and when you've visited your share of mega resorts it can lead some folks back to the less developed mid size places. It's all good.

    • http://www.slopefillers.com GreggBlanchard

      JJ, I'm right there in the lost ski area group (I used to spend summers tracking them down in Utah), and nostalgia is definitely part of it for me. Another part is that I've always felt that today's skiing is missing something that was part of skiing in the late 1800's and early 1900's. The closest I've come to finding that part of the experience or vibe is at small ski areas which I ski at regularly (I live 15 minute from Vail and have a pass there but skied just as many days at Cooper as I did Vail last year). I've always loved the mountains because of the solitude I feel. Visiting lost ski areas connects the solitude, with skiing, as well as the past, simultaneously.

      I also think you're hitting an important point with steeps and double blacks. For some reason, humans and skiers naturally seem to want bigger and better, yet I think that is a false search which, as you points out, usually leads people back to the smaller, simpler ways once they been to the biggest and realized it's not as great as they thought (and certainly not worth the difference in ticket price).

Industry Social Snapshot

Totals and averages from all North American ski resorts' social media activity.
total views new yest mo grwth
39,529,594 12,674 1.18%
total fols/+1 new yest mo grwth
36,544 25 4.79%
avg score was yest 7-day
45.26 45.32 -0.67
total fols new yest mo grwth
333,038 297 2.51%
total page likes new yest mo grwth
256,448 17 0.69%
total fols new yest mo grwth
13,294 21 4.56%

Resort Social Dashboard

View any North American resort's social media performance & compare them to other mountain resorts.

About: Gregg Blanchard

SlopeFillers is run by marketer and skier / snowboarder, Gregg Blanchard. He loves writing in 3rd person, meeting the talented people who read this blog, pretending to be a web developer, and eating reuben sandwiches. Need more dirt on Southern Edwards, Colorado's most famous ski marketing blogger taller than 6'?
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