skip to main content

Websites
Challenge: design the simplest resort website ever.

divider image for this post

As I was going back through old posts on Presidents Day I saw a theme that really got the wheels turning.

First was how much I love simplicity, second was how I’d capitalize on email lists generated by contests, third was the idea of building your own Groupon Getaways list, and finally I circled back to the potential that lies in leads. Along the way, I pulled in a few more that you’ll see below.

I often hear resort websites are too complex (I usually agree), so I made myself a challenge that went to the far side of the website-complexity spectrum: how simple of a resort website could I design by moving some of the functionality into email.

One, Two, Three
After some sketching, this is what I ended up with. The structure I went with had three pieces and featured a nice hero image I *ahem* borrowed from Ragged Mountain that would tell as much of the story as possible (in this case, being outdoors/in the mountains).

  1. Succinct “value call” (a headline type I’ve been playing with that’s super-short and something between a “call to action” and “value proposition”) – with a focus on what’s unique or a superlative in the tagline
  2. Four key selling points or reasons why people may enjoy the resort – not necessarily unique, just describing the product a bit more
  3. An experimental opt-in form idea I’ve been chewing on that has hidden checkboxes “disguised” as “more info” tabs that turn clicks into data points for segmentation.

simplesite

So instead of cramming 100 things into one page, I’ve turned this into a squeeze page with the sole focus of getting as many people to opt-in as possible. And, along the way, getting them to opt-in with (hopefully) a bit of insight attached to their email.

Off the Page With Ya…
Actually, let’s look closer at that bottom section. The whole goal of the table is to get people to indicate a behavior type. The hidden text and plus signs are there to lure people into clicking. When they click, that tells me something about what type of visitor they’d be (local, destination, destination-family).

simplebottom

With that information, I’d then stick them into a individual segments with dedicated follow-up messaging for each. Design I can fake in a few minutes, but not so with email strategy.

So, while not perfect, the basic idea is to follow up with a steady drip of reasons, tips, and deals (aka, the rest of a normal website) all tied to the original theme they were sold on (daytripper + escape screens) finished off by a signature that lets them build a relationship with someone behind the scenes.

simpleemail

One Focus
I’ve talked a lot about focused-UI in terms of apps recently but I think the same is true for websites.

If the focus is on one, simple step that provides them value and the rest of the communication is shifted over into another, more personal channel, I think that a site like this could actually work for a large portion of first-time visitors.

You’ve probably got an idea of your own. How would you build the simplest resort website ever?



  • Kevin Forrest

    I like simple…make it easy for leads to convert to purchase…always have available customer support via chat/phone, but if you can make a site that drives a purchase because it is just easy to make a decision that is awesome. You don’t want first timers, if they are coming in cold, to have to think too much…they may just browse away if they can’t figure it out.

  • Gregg this is brilliant. Going to be putting this kind of thinking into play on some projects soon here. Thanks.

  • Pingback: You’ve Got an Email Welcome MESSAGE? Great, Now Write a Resort Welcome SERIES. | SlopeFillers()

  • Pingback: PEOPLE: Squaw’s New Website Let’s Visitors Tell it About Themselves…and it Listens | SlopeFillers()

  • Ross Walker

    I like this a lot, could really see it being used for a new resort, and then slowly moving into a more built out site once the resort is up and running…

  • Rene-Pierre Normandeau

    I always tell myself “think simple stupid” when design stuff, which usualy works well as a mind set for creation work. I do like how you are planning that webpage. I would almost suggest you your own challenge to try to get back on that design software for a 2nd work segment, now that simplicity and functions are there, how can you add a bit more dreaming into it ? A touch more vibrant colors (for actions maybe) ? A bit more images (for segments maybe) ?
    Could be cool to see a 2nd version in your comments lol :-) just an idea. Great post Gregg ! The more simplier sites we see, the better our lifes are, loll.

  • Max

    Thank you. Although this focuses on UI/UX and marketing, I’d say the same can go for even the back-end, although I’m partial.

Never miss a post.

Subscribe to the weekly SlopeFillers digest and get new jobs, posts, stories, and more right in your inbox every Friday morning.

Stories

FairwayFillers