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My Resort Marketing Predictions for 2015: The First Major Resort Will Delete Their Facebook Page

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GREGG
BLANCHARD
       

Buoyed by my semi-successful prognostication in 2014, I’m back at it this year with three predictions about where I think resort marketing will go in 2015.

A couple months ago I covered why I thought the way Copyblogger deleted their Facebook page was one of the more brilliant pieces of content marketing I’ve ever seen.

Today, I’m continuing my line-up of 2015 predictions with something similar. By the end of the 2015/16 season (so technically not 2015), at least one well-known ski resort will have deleted their Facebook page.

I believe they’ll do this for four reasons.

#1) Increase of Pay to Play
As the volume of Facebook posts increases, Facebook has had to continually tweak their algorithm to favor users first and brands second. After all, without users there is no ad space and less free reach drives demand to pay for it. This is only going to increase.

#2) PR Value of Being First
As Copyblogger, Eat24, etc. have learned, being the first in your field to delete your Facebook page resonates with normal users (who have often considered doing the same thing) and grabbed gobs of headlines. In an industry that’s about going outside instead of browsing inside, it may have even more potential.

#3) Math vs Other Channels
With pay-to-play costs increasing to maintain reach, resorts will start to do the math with other channels and realize that for the same cost they could use a much more reliable medium (like email) to send the exact same messages and layer in massive amounts of data to target-distribute their content without concerns over keeping the EdgeRank monster happy.

#4) Getting Their Fans to Talk
Finally, as resorts get better and better at getting their fans to talk, they’ll realize that the authentic voices of 100,000 skiers (each with 300 friends) is many times more valuable the marketing voice of the brand directly.

Not Just One
It won’t happen for just one of those reasons, it will be a combination of all.

A resort with a page that’s struggled to justify the value for a while will do the math and realize that they can accomplish virtually the exact same results without the Facebook page for the same cost and use their page as a PR tool in a cleverly timed PR blitz.

That’s my second prediction. Number three is coming on Friday.



  • Tom Horrocks

    Interesting prediction! I’m not sure if we’ll see a major resort delete their FB account. After all, it is one of the best ways to serve up ski porn. That said, I do see more and more resorts using Bookface as a photo/video aggregator in the coming years to allow their respective followers to share the porn (i.e. brand message)!

    • Very true, Tom, and this is a pretty bold one. And, to be fair, my prediction on Friday may shed a bit more light on this one. Like Copyblogger, I think resorts will still see Facebook as an important element of their strategy, pages may just not have a place.

  • This post is quite timely, given that I completely lost my patience for FB just yesterday afternoon. It’s disheartening how much the recent tweaks have killed our reach. Thank goodness for the dedicated fans who seek out our posts and share them! It would be interesting to see an industry giant go for it, for sure.

    • And I think the potential for this as a PR tool is in the fact that it’s not just you, Adrienne. I wish I had a stat for this, but it seems like every Facebook user I’ve talked to offline has, at one time or another, wanted/wished/thought about deleting their account altogether.

      It’s gonna be a big step for whoever takes it, but I really feel like we aren’t far away from it happening for the reasons you mentioned and so much more.

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